Last updated: 5 October 2026
OM4BIZ respects your privacy. This policy explains how we collect, use, share and protect personal information through om4biz.com, our website forms and communications relating to our services.
Company and contact details are available on our Contact page.
Depending on how you interact with us, we may collect:
Please do not submit passwords, payment-card details, identity documents, sensitive personal information or identifiable customer records through general enquiry forms.
We use information as needed to:
We do not treat an enquiry or assessment request as permission to send unrelated promotional messages.
Where consent is required, we request it for the relevant purpose. Where applicable law permits, we may also process information to fulfil an agreement, respond to a request you initiate, comply with legal obligations or protect against fraud and misuse.
You may withdraw consent through the contact channels on our Contact page. Withdrawal does not affect processing already carried out lawfully. Some information may still need to be retained or processed where permitted or required by law.
If information necessary to respond to your request or deliver a service is withheld, we may be unable to complete that request or service.
We contact you using the details and preferences you provide. Communications may take place through email, telephone, WhatsApp or another channel agreed with you.
If you separately subscribe to marketing updates, you can unsubscribe using the option in the message or contact us to withdraw your subscription. Declining marketing does not prevent you from requesting our services.
Third-party communication platforms handle information under their own privacy policies.
Our website may use cookies or similar technologies for essential functionality, security and, where enabled, measurement of website use.
Where non-essential analytics or advertising technologies are used, we provide information about them and obtain consent where required before activating them.
You can manage cookies through your browser settings and any consent controls provided on the website. Blocking essential technologies may affect website functionality.
Where online payments are offered, they may be handled by a third-party payment provider. That provider processes payment information according to its own privacy policy.
OM4BIZ may receive billing information, payment status and transaction references needed to administer your purchase. Do not send full card numbers, security codes or banking passwords through our forms or messages.
We may share relevant information with:
We limit sharing to information relevant to the purpose and apply appropriate confidentiality and data-handling requirements.
We do not sell personal information.
Information is not automatically shared with other businesses or ventures featured on our website merely because you contact OM4BIZ. A referral involving your information requires an appropriate basis and, where required, your consent.
Our team and service providers may process or store information in countries other than your country of residence.
Where applicable, we use legally required safeguards for international transfers. Privacy laws and protections may differ between countries.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including service delivery, follow-up, legal obligations and dispute resolution.
Retention depends on the type of information and the relationship involved. Enquiry information, project records and financial records may have different retention periods.
When information is no longer required, we delete it or anonymise it, subject to applicable requirements and normal backup cycles.
We use reasonable technical and organisational measures to protect information against unauthorised access, loss, alteration or disclosure. Access is restricted according to operational need.
No website, communication channel or storage system can guarantee absolute security. If a personal-data incident occurs, we will take appropriate action and provide notifications where required by applicable law.
Depending on applicable law, you may have rights to:
Send requests using the contact channels on our Contact page and identify your request as a Privacy Request.
We may need proportionate information to verify your identity before acting. We respond within applicable legal timeframes and explain any lawful limitations on fulfilling a request.
If you provide information about colleagues, customers or other individuals, ensure you are authorised to share it and have supplied any required notices or obtained necessary permissions.
For assessments, use anonymised examples wherever possible. Personal information about your customers is generally unnecessary for reviewing a booking journey.
Where a project requires us to process personal information on your behalf, additional contractual data-protection terms may be needed.
Our website and business services are intended for adults acting in a professional capacity. We do not knowingly collect personal information from children.
If you believe a child has submitted personal information, contact us so we can investigate and take appropriate action.
Our website may link to external websites, platforms or venture websites. Their privacy practices are governed by their own policies.
This policy covers OM4BIZ’s website and the activities described here; it does not replace the privacy policies of those external services.
We may update this policy to reflect changes in our services, systems or legal requirements. The revised policy will be published here with an updated date.
Where a change requires additional notice or fresh consent, we will provide it as required. Updating this policy does not override your applicable privacy rights.
For privacy questions, requests or complaints, use the contact details on our Contact page and mark your message Privacy Request.